Learning Coaches engage participants in a meaningful way and help them retain more information, network more effectively, and make the most out of your program. As the meetings industry continues to put more demand on participants and shift towards active, mindful approaches to our programs, the Learning Coach becomes an integral part of our success.
Here are 6 things to look for on the hunt for your next Learning Coach:
The first and most important characteristic of a Learning Coach is someone who has spoken to a diverse amount of audiences. You want someone comfortable taking the stage and sharing more than just housekeeping notes; someone who has inherent valuable content to share that spans across many industries and audience types.
Background in Education
Your Learning Coach is also a teacher - someone who synthesizes information and delivers it to your participants in a meaningful way. Pick someone who has some sort of background in teaching or education so that they can help your participants maximize retention and get the most out of your program.
Theatre or Improv Training
Like a great MC, a Learning Coach must roll with the punches in a charismatic, inclusive, positive and friendly way. The ability to think on your feet, and react at a moment’s notice and keep the energy positive and engaging is the sign of a truly great improviser, and something your Learning Coach should embody as well.
Specific Industry Experience
This is perhaps the most important quality to have in a Learning Coach, MC, Facilitator, or Moderator. You need someone who has taken the time to research the needs, wants, successes, and challenges of your group. This is where many clients make the mistake of hiring a celebrity or using an internal stakeholder, when in reality an outside perspective that is well-informed can make all the difference.
Charismatic, Inclusive Personality
All of the above means nothing if you have a sarcastic, crude, rude, or nonchalant personality. Remember, your Learning Coach is meant to be the embodiment of your participants. They represent everyone’s thoughts and feelings - so if they don’t care, nobody else will either. Ultimately you are looking for an expert engager. Look for someone warm and friendly who shares the idea that every voice has value and every person deserves to be heard.
Able to Roll with the Punches
This is different than Improv training in that it implies that when things go wrong and the program falls apart - your Learning Coach has the ability to bring everything back on track and help your participants make the most out of any situation. This means when tense situations like a merger are happening, if there is unrest within an organization, or if you’re dealing with difficult decisions and controversial agenda items. The Learning Coach is the glue that will create harmony out of chaos. must bring everyone together in harmony despite what could be chaos.
What would you add to this list of characteristics? Sound off in the comments below.
To learn more about how to incorporate a Learning Coach into your next event, contact us