I was asked by PCMA to give a session on How Storytelling Turbocharges Event Engagement for Educon this year. This is a topic that is woven through the work we do with meetings, events, and within teams for our clients at Engagement Unlimited, but we had never fleshed it out into something that could stand alone before.Read More
I'm proud to announce the launch of my brand new, interactive online Leadership Course: "How to Be a Bigger, Better, More Authentically Powerful Leader!"
This course is for all types of leaders - not just the traditional CEO/C-Suite/Manager positions. This course is for YOU - parents, teachers, coaches, spouses. For all kinds of leaders across all walks of life.Read More
The ultimate goal of passionate event professionals is to create a program that is not only incredibly valuable for participants and stakeholders, but also a truly transformational experience for all.
Adding meaning, whether it be connecting to the objectives in a visceral way, connecting with a destination, or connecting with each other, is a surefire way to keep your attendees coming back year after year and staying engaged with your meetings. Here are 10 ways to create more meaning at your next event:Read More
Yesterday, our team hosted an amazing team building and CSR morning with Tourism Vancouver and our TED Press Tour guests at the beautiful Loden Hotel in Vancouver.
Our media guests had spent most of the week experiencing what it was link to be a true Vancouverite - with everything from cycling around Stanley Park (in the pouring rain!) to dining at iconic eateries like the new Botanist Restaurant in the Fairmont Pacific Rim. What better to cap off their Vancouver adventure than to give back to the community that hosted them?Read More
What is an expert generalist? It sounds like an oxymoron, but expert generalists are real people that are desperately needed by every company...
Incorporating engaging entertainment is one of the easiest ways to promote networking, lock-in learning, and create a truly transformational experience for your attendees.
Why then is entertainment often perceived as risky, under-valued, and irrelevant to program planning? This is because most programs don’t align the biggest objectives (impactful education, amazing networking) with the one element that can boost them both: a playful, inclusive attitude.Read More
On April 6, The MPI BC Chapter in partner with PCMA Canada West and ILEA Vancouver hosted Global Meetings Industry Day for the Greater Vancouver Area. With Coleen Christie as the master of ceremonies, the event was kicked off with the most amazing positive energy. Once Dee Byrnes from the Disney Institute took the stage, everyone was completely engaged. Her talk focused on company culture and why we should be doing exactly what we think we shouldn't be doing - over managing.
This was my first time attending GMID and wasn't really sure what to expect. Since the event was being put on by many amazing suppliers and planners I have worked with, I knew it would be valuable, but I did not expect to be putting the speaker's information to use the next day!
Here are a few gems of wisdom I took away from the session, some I put into effect immediately.
Have you ever asked your staff how they like to be recognized?
Chances are you like to recognize people the way that you like to be recognized. Do you want a big parade with fireworks? While many other people also do, some of your staff may prefer something a little more toned down.
How about how your employees like to communicate?
Obviously this generation is more about online communication than actually picking up the phone for a conversation. Instead of getting frustrated that your staff or coworker is not getting back to you as soon as you would like, ask them what is the best way to get a hold of them.
Take the stress off of new hires and answer minor questions before hey start; like when pay day is, where people usually take their lunch, and what a typical day will look like so they can focus on showing up and doing an amazing job instead of stressing over the small stuff.
When you care for your employees, they in turn can care for the clients.
If you do not create your culture, your culture will create you. Part of Disney’s culture is being insanely happy and positive at all times. Their culture represents this through their employees.
Scream your culture when you are hiring so you weed out the ones who wont fit with your culture.
When looking for new hires, be forthright with your non negotiables. Make a list of the behaviours you want from your employees, not just traits. Make sure to drive the behaviours of staff to reinforce the culture you want.
All training should deliberately reinforce your culture in addition to training/new skills. Think about where you are training your new staff, what does your office look like, how do your staff look. Does this reflect your culture? are you reflecting how you want your new hire to behave?
More words of wisdom from Dee
A critical aspect of effective communication is intentional listening. We have two ears and one mouth for a reason!
Ask your employees "What do we make you say no to?" Is there something they are constantly having to turn your clients for that could be a revenue maker?
Instead of telling people that they matter, SHOW them how they matter. Its that classic story of the people in the factory making life saving pacemakers who just look at them like a piece of plastic. But when they were taken to meet people who actually had these pacemakers put in their hearts to save their life, it became so much more real for the employees. They could really see the effect they had doing their job and take pride in what they do. While your employees may not be making life saving devices, it still would be valuable to have your staff who cleans the linens see tables set up with the linens they cleaned and why they are such an important part in making your event a success.
The session ended with Dee’s best advice. She had us make a list of what you can start doing today, six months from now, and in the next year to improve our company culture and over manage our employees. How can you start today?
Overall, the event was fantastic. It's pretty special when our whole industry and different association chapters can come together across the city and work together to create such a positive, valuable event. While this was my first time attending GMID, I'm sure it wont be my last!
Implementing ongoing, customized team building workshops and training is the best decision you will make for your company culture, your employee’s health, and your bottom line.Read More
Watch Roger Haskett's latest video on the benefits of play and learn how to make your employees more engaged, happy, and productive in meetings.Read More
To celebrate the end of a magical and engaging year, we've collected our favourite moments and memories in the below gallery.